Features

Everything between the first call and the final payment

Here is what ARC CRM does today. No add-ons to buy, no separate billing software.

Sell

Leads, clients and tasks

Lead pipeline

Table or drag-and-drop board by stage, with source, expected value, owner and next follow-up date.

Follow-ups tab

Leads to call, unpaid invoices by due date, quotes awaiting a reply and your tasks, with a count in the menu.

One-click convert

A won lead becomes a client, with its contact person, ready to quote.

Clients

GSTIN fills in the state and PAN. Contacts, projects, quotes, invoices, payments and a statement of account per client.

Projects

Status, deadline and budget, with billed amount against expenses to see the margin.

Tasks and subtasks

Calls, meetings and to-dos with start and due dates, assigned to people, with an overdue count.

Bill

Quotations, invoices and payments

Quotations

Numbered quotes with valid-until date; mark sent, accepted or rejected, then convert to an invoice.

GST tax invoices

CGST + SGST or IGST by place of supply, HSN/SAC, discounts, round-off and amount in words. GST or non-GST bill per invoice.

Gapless numbering

Drafts get the next number only when issued, e.g. INV/26-27/0001, restarting every financial year.

Paid while invoicing

Enter the amount received (full or advance), TDS and UTR: the invoice and its receipt are created together.

Payments and receipts

Part payments, TDS deducted by the client, cheque or UTR reference, printable receipts.

UPI QR on invoices

Your UPI ID becomes a scan-to-pay QR for the balance due, printed on the invoice.

Recurring invoices

Monthly, quarterly, half-yearly or yearly copies of a template invoice, created automatically each morning.

Edit lock

Issued invoices and receipts can only be changed with the edit password set by your admin.

Share

Documents your clients can open anywhere

Send on WhatsApp

One tap opens WhatsApp with the client's number, a ready message and a secure link to the document.

Client web page

The link shows the document exactly like the PDF, with Pay with UPI, Download and Print buttons.

Branded PDFs

A4 invoice, quotation, receipt and statement with your logo and company details, bank and UPI, terms and your seal.

Google reviews

Optionally ask the client to rate you on Google before the document opens, and track who did.

Run

Expenses, renewals and reports

Expenses

Category, vendor and GST input credit, linked to projects.

Client services & renewals

Domains, hosting, SSL and AMC you sell, with expiry dates, your cost and price. Renew in one click and bill it.

Reports

Sales by month, receivables aging (0/30/60/90+ days), GST summary and GSTR-1 register, profit and loss, top clients, lead conversion.

Dashboard

Billed, received, outstanding and overdue for the month and the year, with a 12-month chart. Every number opens the records behind it.

Document vault

Admins can keep staff ID papers and certificates in folders. Numbers and dates are encrypted in the database.

CSV everywhere

Every list and report downloads as CSV for your accountant.

Team

Roles and records

Three roles

Admin (everything), Accounts (billing, expenses, reports), Sales (leads, clients, quotes, tasks). Checked by the server, not just hidden on screen.

Audit log

Who created, changed, issued, cancelled or deleted what, and when.

Your own settings

Company details, GSTIN, bank, prefixes, default terms, due days and tax rate for your business.

Works on phones

The whole CRM works in the browser on a computer, tablet or phone.

See it with your own data

Create your account, add your company details and send your first invoice.